Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.
The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank S.C offers competitive salary, excellent working environment & opportunity for learning & career development. The Bank also offers equal employment opportunity & encourages women to apply for the listed vacant posts.
1. Customer Service Executive III
Job Description
Announcement No. Aba/EVA 014/22
Essential Function
- Perform KYC and Customer due diligence upon opening accounts
- Receive and deliver physical cash from and to customer,
- Collect/pay cash and debit/credit the respective accounts,
- Update passbook, print deal slip or issues a customer advice,
- Issue and sign Payment Instruments,
- Perform other duties as required.
Place of Work: Addis Ababa
Job Requirements
Qualifications:
- BA in Accounting, Accounting & finance, Banking & Insurance, Marketing, Business Administration, Management, and related fields.
Experience
- 3 years of experience in banking operation as CSO, CSR, CSE or related position.
How to Apply
- Applicants must state the location they apply for.
- Only short listed candidates will be communicated
- Hard copy or physical applications will not be accepted
- Incomplete application shall not be accepted.
- Interested applicants fulfilling the above requirements are invited to apply only through Application form - Customer Service Executive III- Addis Ababa within five (5) working days from April 20, 2022 to April 24, 2022.
- For any inquiry contact us on 0118529028.
2. Customer Service Executive II
- Engage and perform customer recruitment and account opening activities
- Initiates cash transfer from/to cash,
- Receives and delivers physical cash from and to Casher,
- Collects/pays cash and debit/credit the respective accounts,
- Checks and balance physical cash with the Casher,
- Retrieve customer signatures, pictures and verify customers and,
- Perform other duties as required.
Job Requirements
Qualifications
- BA in Accounting & Finance, Banking & Finance, Management, Business Management, Econor Marketing Management, and related fields
Experience
- 1 year of experience in banking operation as CSO, CSR, CSE or related position.
How to Apply
- Only shortlisted candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- The Bank has the right to cancel the post advertised.
- Interested applicants fulfilling the above requirements are invited to apply only through Application Form - Customer Service Executive II - Alem Ketema within five (5) consecutive days from April 20, 2022 to April 24, 2022.
- For any inquiry contact us on 0118529028.
3. Customer Service Executive II
- Engage and perform customer recruitment and account opening activities
- Initiates cash transfer from/to cash,
- Receives and delivers physical cash from and to Casher,
- Collects/pays cash and debit/credit the respective accounts,
- Checks and balance physical cash with the Casher,
- Retrieve customer signatures, pictures and verify customers and,
- Perform other duties as required.
Job Requirements
Qualifications
- BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economic Marketing Management, and related fields.
- 1 year of experience in banking operation as CSO, CSR, CSE or related position.
How to Apply
- Only shortlisted candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- The Bank has the right to cancel the post advertised.
- Interested applicants fulfilling the above requirements are invited to apply only through Application Form - Customer Service Executive 11 - Debre Sina within five (5) consecutive days from April 20, 2022 to April 24, 2022.
- For any inquiry contact us on 0118529028.
4. Customer Service Executive III
- Perform KYC and Customer due diligence upon opening accounts
- Receive and deliver physical cash from and to customer,
- Collect/pay cash and debit/credit the respective accounts,
- Update passbook, print deal slip or issues a customer advice,
- Issue and sign Payment Instruments,
- Perform other duties as required.
Job Requirements
Qualifications
- BA in Accounting, Accounting & finance, Banking & Insurance, Marketing, Business Administration, Management, and related fields.
- 3 years of experience in banking operation as CSO, CSR, CSE or related position.
- Applicants must state the location they apply for.
- Only short listed candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- Incomplete application shall not be accepted.
- Interested applicants fulfilling the above requirements are invited to apply only through Application form - Customer Service Executive III- Debre Sina within five (5) working days from April 20, 2022 to April 24, 2022.
- For any inquiry contact us on 0118529028.
5. Customer Service Executive II
- Engage and perform customer recruitment and account opening activities
- Initiates cash transfer from/to cash,
- Receives and delivers physical cash from and to Casher,
- Collects/pays cash and debit/credit the respective accounts,
- Checks and balance physical cash with the Casher,
- Retrieve customer signatures, pictures and verify customers and,
- Perform other duties as required.
Job Requirements
Qualifications
- BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
- 1 year of experience in banking operation as CSO, CSR, CSE or related position.
- Only shortlisted candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- The Bank has the right to cancel the post advertised.
- Interested applicants fulfilling the above requirements are invited to apply only through Application Form - Customer Service Executive II – Addis Ababa
- For any inquiry contact us on 0118529028.
6. Customer Service Executive III
- Perform KYC and Customer due diligence upon opening accounts,
- Receive and deliver physical cash from and to customer,
- Collect/pay cash and debit/credit the respective accounts,
- Update passbook, print deal slip or issues a customer advice,
- Issue and sign Payment Instruments,
- Perform other duties as required.
Job Requirements
Qualifications
- BA in Accounting, Accounting & finance, Banking & Insurance, Marketing, Business Administration, Management, and related fields.
- 3 years of experience in banking operation as CSO, CSR, CSE or related position.
How to Apply
- Applicants must state the location they apply for.
- Only short listed candidates will be communicated
- Hard copy or physical applications will not be accepted
- Incomplete application shall not be accepted.
- Interested applicants fulfilling the above requirements are invited to apply only through Application form - Customer Service Executive III- Alem Ketema
- For any inquiry contact us on 0118529028.
7. Senior Credit Risk Management Officer
- Develop and/or revise credit risk management framework of the Bank including setting limits and targets; and monitor compliance with the established credit risk appetite/limits,
- Develop credit risk management policies and procedures and,
- Review/conduct stress testing and assess the Bank's capacity to manage stressful situations
- Perform other duties as required.
Job Requirements
Qualifications
- Business Administration, Accounting and Finance, Banking and Finance, Marketing, Management, Any other related fields
Experience
- 5 years of experience in the banking industry of which 2 years as Credit Risk Management Officer.
How to Apply
- Only shortlisted candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- The Bank has the right to cancel the post advertised.
- Interested applicants fulfilling the above requirements are invited to apply only through Application Form - Senior Credit Risk Management Officer - Addis Ababa
- For any inquiry contact us on 0118529028.
8. Branch Cash - Supervisor - I - Addis Ababa and the area
Essential Function
- Administer the Primary Vault dually with supervisors,
- Ensure cash records are fully reconciled with account records,
- Disburse cash to designated Bank clerks,
- Collect surplus cash from Bank clerks,
- Keep records of amounts received and paid and regularly,
- check the cash balance against record, and
- Perform other duties as required
Job Requirements Qualifications:
- BA in Accounting, Accounting & Finance, Banking & Insurance, Banking & Finance, Business Administration, Management, or other related fields.
- 5 years of experience in branch operations in banking industry, of which at least 1 year as Cashier or Senior Customer Service Officer
- Applicants must state the location they apply for.
- Only short listed candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- Incomplete application shall not be accepted
- Interested applicants fulfilling the above requirements are invited to apply only through Application form - Branch Cash - Supervisor - 1 - Addis Ababa and the area
- For any inquiry contact us on 0118529028.
9. Senior Compliance Officer - Addis Ababa
Essential Function
- Propose, lead, and contribute to the development and revision of compliance, AML/CTF and KYC related policies, procedures, standards and programs; and monitor its implementation,
- Identifies and reports AML/CTF issues that require further investigation and keep records confidentially and,
- Perform other duties as required.
Place of Work: Addis Ababa (Head Office)
Job Requirements
Qualifications
- Business Administration, Accounting and Finance, Banking and Finance, Marketing, Management, Any other related fields
Experience
- 5 years of experience in the banking industry of which 2 years as Compliance Officer.
How to Apply
- Only shortlisted candidates will be communicated.
- Hard copy or physical applications will not be accepted.
- The Bank has the right to cancel the post advertised.
- Interested applicants fulfilling the above requirements are invited to apply only through Application Form — Senior Compliance Officer — Addis Ababa
- For any inquiry contact us on 0118529028.
10. Branch Cash - Supervisor - I- Debre Sina
Essential Function
« Administer the Primary Vault dually with supervisors,
« Ensure cash records are fully reconciled with account records,
« Disburse cash to designated Bank clerks,
« Collect surplus cash from Bank clerks,
« Keep records of amounts received and paid and regularly,
« check the cash balance against record, and
= Perform other duties as required
Place of Work: Debre sina
Job Requirements
Qualifications:
« BAin Accounting, Accounting & finance, Banking & Insurance, Banking & finance, Business
Administration, Management, or other related fields.
Experience:
« 5 years of experience in branch operations in banking industry, of which at least 1 year as Cashier or Senior
Customer Service Officer
How to Apply
« Applicants must state the location they apply for
« Only short listed candidates will be communicated
« Hard copy or physical applications will not be accepted
« Incomplete application shall not be accepted
Interested applicants fulfilling the above requirements are invited to apply only through
- For any inquiry contact us on 0118529028.
11. Senior Customer Accounts and Due Diligence Officer - Addis
Ababa
Essential Function
- « Ensure timelines, completeness and accuracy of the Bank's KYC reviews cases to satisfy the various
- regulatory KYC requirements,
- « Perform name screening and background checks,
- « Review and report performance monthly, quarterly, semi-annually and annually as well as on ad-hoc basis
- and,
- = Perform other duties as required.
Place of Work: Addis Ababa (Head Office)
Job Requirements
Qualifications
- « BAin Banking & Finance, Accounting, Business Administration, Economics, Management and related fields.
Experience
« Five (5) years of relevant experience in the Banking Industry of which two (2) years as Customer Accounts
and Due Diligence Officer or equivalent position equivalent position in banking operation
How to Apply
« Only shortlisted candidates will be communicated
« Hard copy or physical applications will not be accepted
« The Bank has the right to cancel the post advertised
Interested applicants fulfilling the above requirements are invited to apply only through
12. Branch Cash - Supervisor - I - Alem Ketema
Essential Function
« Administer the Primary Vault dually with supervisors,
« Ensure cash records are fully reconciled with account records,
« Disburse cash to designated Bank clerks,
« Collect surplus cash from Bank clerks,
« Keep records of amounts received and paid and regularly,
« check the cash balance against record, and
= Perform other duties as required
Place of Work
« Alem Ketema
Job Requirements
Qualifications:
« BAin Accounting, Accounting & finance, Banking & Insurance, Banking & finance, Business
Administration, Management, or other related fields.
Experience:
« 5 years of experience in branch operations in banking industry, of which at least 1 year as Cashier or Senior
Customer Service Officer
How to Apply
« Applicants must state the location they apply for
« Only short listed candidates will be communicated
« Hard copy or physical applications will not be accepted
« Incomplete application shall not be accepted
Interested applicants fulfilling the above requirements are invited to apply only through
13. Senior Customer Experience and Contact Center Officer - Addis
Ababa
Essential Function
- Answering incoming calls, social media request/queries and respond to customers emails,
- Management and resolve customer complaints,
- Identify and escalate issues to supervisors and,
- Perform other duties as required.
Place of Work: Addis Ababa (Head Office)
Job Requirements
Qualifications
- BAin Banking & Finance, Accounting, Business Administration, Economics, Management and related fields.
Experience
- Five (5) years of relevant experience in the Banking Industry of which two (2) years as Customer Experience and Contact Center Officer.
How to Apply
- Only shortlisted candidates will be communicated
- Hard copy or physical applications will not be accepted
- The Bank has the right to cancel the post advertised
- Interested applicants fulfilling the above requirements are invited to apply only through Senior Customer Experience and Contact Center Officer — Addis Ababa within five (5) consecutive days from April 20, 2022 to April 24, 2022.
- For any inquiry contact us on 0118529026,
Application Link: Senior Branch Operations Support Officer for Addis Ababa
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